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Free Statement of Account Template — Download Now

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Template style
statement-standard
Company Details
Enter your business identity and billing contact details.

Recommended: square PNG or JPG for the cleanest invoice header.

Bill To (Customer Information)
Enter customer name and address for the BILL TO section.
Items
Add invoice line items, descriptions, quantity, and rate.
Invoice Details
Invoice number, dates, notes, and totals for this template.
Subtotal:$6,000.00
Total:$6,000.00
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Free Statement of Account Template — Download Now

Category: Statement Templates

The statement of account is the most comprehensive and formal of all account communication documents. While a billing statement might show a client what they owe, a statement of account shows them exactly how they got there—every charge, every payment, every credit, every adjustment, all documented line by line. For businesses that extend credit, manage significant account balances, or work with clients who require detailed records for their own accounting, the statement of account is an essential tool that builds trust through transparency.

Eonebill's free statement of account template provides the comprehensive format used by professional service firms, wholesalers, distributors, and B2B businesses across the United States—giving you a document that serves simultaneously as a billing communication, an account history, and an audit-ready record of your financial relationship with each customer.

Get Started: Free Statement of Account Template — Download Now


The Components of a Complete Statement of Account

Account Header Information

The statement of account begins with comprehensive identification information:

  • Your Business Name: Full legal name as it appears on invoices
  • Your Address and Contact Information: Address, phone, email, website
  • Customer's Full Legal Name and Billing Address: The name and address to which payments should be sent
  • Account Number: Your internal account identifier for this customer
  • Statement Number: Sequential statement number for your records
  • Statement Period: Start date and end date of the account history covered
  • Statement Date: The date the statement was issued
  • Page Number: If the statement spans multiple pages

Opening Balance

The opening balance shows the balance at the beginning of the statement period. This should match the closing balance from the previous statement of account—if there is a discrepancy, this is the first thing to investigate during reconciliation.

Transaction Detail

The core of the statement of account is the transaction listing. For each transaction during the period, provide:

  • Transaction Date: The date of the transaction (invoice date, payment date, credit date)
  • Reference Number: Invoice number, payment reference, credit memo number
  • Description: A clear description of the transaction ('Invoice #1234 – Professional Services March 2026')
  • Debit Amount: Charges, amounts owed
  • Credit Amount: Payments received, credits applied, adjustments
  • Balance: Running balance after each transaction

The running balance column is what makes the statement of account so useful for reconciliation—a client can look at any row and immediately see what their balance was after that specific transaction.

Aging Summary

The aging summary breaks down the closing balance by age:

  • Current: Not yet due
  • 30 Days Past Due: 1–30 days overdue
  • 60 Days Past Due: 31–60 days overdue
  • 90+ Days Past Due: More than 60 days overdue

This section tells the client immediately whether they have a problem with overdue balances and how severe it is.

Payment Information

The payment section includes: accepted payment methods, remittance address for checks, bank wire details if applicable, online payment portal URL, payment terms, and late payment consequences per the credit agreement.


Statement of Account Best Practices

Send Statements Consistently

Establish a regular statement cycle—typically monthly—and send statements on the same date every period. This consistency helps clients anticipate and process your statements, reduces questions, and builds professional credibility. Inconsistent statement sending is one of the most common complaints from commercial customers.

Make Reconciliation Easy

Design your statement of account to facilitate easy reconciliation. The running balance column, clear transaction references, and organized layout all serve this purpose. The easier you make reconciliation, the faster clients can verify and pay their accounts.

Respond Promptly to Reconciliation Discrepancies

When a client identifies a discrepancy during reconciliation, respond immediately with supporting documentation. Delays in resolving reconciliation questions are a primary cause of payment delays.


Related Templates


What to Include

  • Your business name, address, and contact information
  • Client's name, company name, and billing address
  • Statement period (e.g., May 1–31, 2025) and statement date
  • Chronological list of all transactions: invoices issued, payments received, credit notes applied — each with date, reference number, and amount
  • Opening balance, closing (total outstanding) balance, and an accounts receivable aging breakdown (current, 30, 60, 90+ days overdue)

When to Use

  • Sending monthly billing summaries to ongoing retainer or recurring clients to keep accounts transparent and organized
  • Following up on overdue payments by giving clients a clear, professional view of their outstanding balance without a confrontational tone
  • Providing year-end account summaries to clients for their own bookkeeping, tax preparation, and reconciliation
  • Managing accounts receivable when a client has multiple open invoices across a billing period and needs a consolidated view

Pro Tips

  • Send statements on the same day each month — predictability helps retainer clients plan their cash flow and dramatically improves your payment rates
  • Use bold text or a different color to highlight overdue amounts in the aging section — it draws attention professionally without requiring a separate collections email
  • Always include your bank details, payment link, or accepted payment methods on every statement so clients can act on it immediately without asking
  • Use the monthly statement as a soft, professional collections touchpoint before escalating to formal overdue notices — it's more effective and less relationship-damaging

Frequently Asked Questions

Everything you need to know about statement-services statements

What is the difference between a credit memo and a debit memo on a statement of account?
A credit memo reduces the amount owed (a credit to the customer's account). Credit memos are issued when: goods were returned and a refund is due, an overcharge was identified and corrected, a promotional discount is applied, or a payment was applied incorrectly and must be reversed. A debit memo increases the amount owed (a debit to the customer's account). Debit memos are issued when: additional charges are due for goods or services not previously invoiced, a credit was previously issued in error, or interest or late fees are assessed. The statement of account should clearly label each as a credit or debit and include a reference to the original transaction if applicable.
How do I handle disputed items on a statement of account?
Disputed items should never be ignored or removed from the statement without investigation. When a client disputes a charge: acknowledge the dispute promptly, provide the supporting documentation (invoice, contract clause, proof of delivery), investigate whether the charge is valid, and if it is valid, explain why clearly. If the charge is not valid, issue a credit memo. Document all communications regarding the dispute. Do not allow undisputed items on the same statement to go unpaid because some items are disputed—request payment for undisputed amounts and resolve disputed items separately. ---
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