Privacy Policy

How Eonebill collects, uses, and safeguards your information when you use our AI document platform.

06/26/2026

Eonebill — AI Document Platform
Last Updated: June 26, 2026
Effective Date: June 26, 2026

1. Introduction

Welcome to Eonebill ("we," "our," or "us"). Eonebill is an AI-powered document platform designed to help freelancers and small businesses create invoices, contracts, proposals, estimates, and receipts.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service"). Please read this policy carefully. By using Eonebill, you agree to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide Directly

  • Account Information: Name, email address, and password when you register
  • Business Information: Business name, logo, address, and company details
  • Client Information: Names, email addresses, and contact details of your clients that you enter into the app
  • Financial Documents: Invoice data, contract terms, proposal content, estimates, receipts, and expense records you create
  • AI and OCR Inputs: Text prompts, business descriptions, client or vendor details, receipt images, invoice images, document images, extracted text, extracted document details, and related information you choose to submit for AI-assisted document creation, receipt scanning, invoice scanning, OCR, or similar automation features
  • Payment Information: Stripe Connect account details for receiving payments (we do not store credit card numbers — payments are processed by Stripe)
  • Profile Information: Profile photo and business preferences

2.2 Information Collected Automatically

  • Usage Data: How you interact with the app, features used, and actions taken
  • Device Information: Device type, operating system version, and unique device identifiers
  • Log Data: IP address, app crashes, and performance data

2.3 Information from Third Parties

  • Google / Apple Sign-In: If you sign in with Google or Apple, we receive your name and email address from those services
  • Stripe: Payment processing status and Stripe Connect account information

3. How We Use Your Information

We use the information we collect to:

  • Provide the Service: Create and manage your documents, process payments, and sync data across devices
  • AI Features: Power AI-assisted document generation. When you use AI to generate invoices, contracts, proposals, estimates, or other documents, your text prompts and relevant business or document context may be sent to third-party AI providers, including OpenAI, Anthropic Claude, and other AI providers, for processing
  • OCR and Scanning: When you scan or upload receipts, invoices, or document images, those images and extracted text/details may be sent to third-party AI/OCR providers, including OpenAI Vision API and similar OCR providers, for text recognition and data extraction
  • Send Notifications: Email notifications about document activity (e.g., when a client views or pays an invoice)
  • Improve the Service: Analyze usage patterns to enhance features and fix issues
  • Customer Support: Respond to your inquiries and resolve problems
  • Legal Compliance: Meet our legal obligations and enforce our terms

4. AI, OCR, and Third-Party Data Processing

Important Notice About AI Features:

Eonebill uses artificial intelligence to generate documents and extract information from images. When you use these features:

  • Text you enter in AI prompts, along with relevant document and business context, may be processed by third-party AI providers, including OpenAI, Anthropic Claude, and other AI providers, to generate document content
  • Receipt images, invoice images, document images, and extracted text/details may be processed by third-party AI/OCR providers, including OpenAI Vision API and similar OCR providers, for text recognition and data extraction
  • Before sending AI/OCR data for processing, the App explains what will be sent and asks for your consent. If you do not consent, Eonebill will not send that prompt, image, extracted text, or related details for AI/OCR processing
  • Third-party AI/OCR providers process this data according to their own privacy policies and service terms, including OpenAI's privacy policy at https://openai.com/privacy and Anthropic's privacy policy at https://www.anthropic.com/privacy

We use AI/OCR data only to provide the feature you request, such as generating documents or extracting expense details from receipt, invoice, or document images. We do not use your AI prompts, receipt images, invoice images, document images, extracted text, or document details for advertising tracking or to train general-purpose AI models.

5. How We Share Your Information

We do not sell your personal information. We share your information only in the following circumstances:

5.1 Service Providers

  • Stripe: Payment processing and Stripe Connect for receiving client payments
  • OpenAI: AI document generation, receipt OCR, invoice OCR, document OCR, text recognition, and data extraction
  • Anthropic Claude: AI-assisted document generation and related AI processing where applicable
  • Other AI/OCR Providers: Similar third-party AI or OCR providers that process prompts, document details, receipt images, invoice images, document images, extracted text, and related information on our behalf only to provide the requested feature
  • ZeptoMail: Sending transactional emails (invoice delivery, signature requests)
  • AWS: Cloud infrastructure and file storage

5.2 Business Transfers

If Eonebill is acquired or merges with another company, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights or the safety of others.

6. Data Retention

  • Active accounts: We retain your data for as long as your account is active
  • Deleted accounts: When you delete your account, we permanently delete your personal data and all associated documents within 30 days
  • Financial records: Some financial transaction data may be retained longer as required by applicable law

7. Data Security

We implement industry-standard security measures to protect your information:

  • All data transmitted between the app and our servers is encrypted using HTTPS/TLS
  • Passwords are hashed and never stored in plain text
  • Access to user data is restricted to authorized personnel only
  • We regularly review our security practices

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and associated data (available in app under Profile → Delete Account)
  • Portability: Export your document data
  • Opt-Out: Unsubscribe from marketing emails at any time

To exercise these rights, contact us at: privacy@eonebill.ai

9. Children's Privacy

Eonebill is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete it.

10. International Data Transfers

Eonebill is operated in the United States. If you are located outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt-out of the sale of your personal information (we do not sell personal information).

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Sending an email to your registered address
  • Displaying a prominent notice in the app

Your continued use of Eonebill after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Eonebill Inc.
Email: privacy@eonebill.ai
Website: https://www.eonebill.ai/privacy

This Privacy Policy is available at https://www.eonebill.ai/privacy