Privacy Policy | Eonebill

Eonebill — AI Document Platform
Last Updated: May 7, 2026
Effective Date: May 7, 2026

1. Introduction

Welcome to Eonebill ("we," "our," or "us"). Eonebill is an AI-powered document platform designed to help freelancers and small businesses create invoices, contracts, proposals, estimates, and receipts.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service"). Please read this policy carefully. By using Eonebill, you agree to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide Directly

Account Information: Name, email address, and password when you register
Business Information: Business name, logo, address, and company details
Client Information: Names, email addresses, and contact details of your clients that you enter into the app
Financial Documents: Invoice data, contract terms, proposal content, estimates, receipts, and expense records you create
Payment Information: Stripe Connect account details for receiving payments (we do not store credit card numbers — payments are processed by Stripe)
Profile Information: Profile photo and business preferences

2.2 Information Collected Automatically

Usage Data: How you interact with the app, features used, and actions taken
Device Information: Device type, operating system version, and unique device identifiers
Log Data: IP address, app crashes, and performance data

2.3 Information from Third Parties

Google / Apple Sign-In: If you sign in with Google or Apple, we receive your name and email address from those services
Stripe: Payment processing status and Stripe Connect account information

3. How We Use Your Information

We use the information we collect to:

Provide the Service: Create and manage your documents, process payments, and sync data across devices
AI Features: Power our AI document generation using OpenAI's API. When you use AI to generate invoices, contracts, or other documents, your text prompts and relevant business context are sent to OpenAI for processing
OCR and Scanning: When you scan receipts using our camera feature, images are sent to OpenAI Vision API for text recognition and data extraction
Send Notifications: Email notifications about document activity (e.g., when a client views or pays an invoice)
Improve the Service: Analyze usage patterns to enhance features and fix issues
Customer Support: Respond to your inquiries and resolve problems
Legal Compliance: Meet our legal obligations and enforce our terms

4. AI and Third-Party Data Processing

Important Notice About AI Features:

Eonebill uses artificial intelligence to generate documents and extract information from images. When you use these features:

Text you enter in AI prompts may be processed by OpenAI (OpenAI, L.L.C.) to generate document content
Receipt images you scan may be processed by OpenAI Vision API for data extraction
OpenAI processes this data according to their own privacy policy at https://openai.com/privacy

We do not use your personal data to train OpenAI's models. Data sent to OpenAI is used solely to provide you with the requested AI-generated content.

We do not sell your personal information. We share your information only in the following circumstances:

5.1 Service Providers

Stripe: Payment processing and Stripe Connect for receiving client payments
OpenAI: AI document generation and receipt OCR
ZeptoMail: Sending transactional emails (invoice delivery, signature requests)
AWS: Cloud infrastructure and file storage

5.2 Business Transfers

If Eonebill is acquired or merges with another company, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

5.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights or the safety of others.

6. Data Retention

Active accounts: We retain your data for as long as your account is active
Deleted accounts: When you delete your account, we permanently delete your personal data and all associated documents within 30 days
Financial records: Some financial transaction data may be retained longer as required by applicable law

7. Data Security

We implement industry-standard security measures to protect your information:

All data transmitted between the app and our servers is encrypted using HTTPS/TLS
Passwords are hashed and never stored in plain text
Access to user data is restricted to authorized personnel only
We regularly review our security practices

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

Access: Request a copy of the personal data we hold about you
Correction: Update or correct inaccurate information
Deletion: Request deletion of your account and associated data (available in app under Profile → Delete Account)
Portability: Export your document data
Opt-Out: Unsubscribe from marketing emails at any time

To exercise these rights, contact us at: privacy@eonebill.ai

9. Children's Privacy

Eonebill is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete it.

10. International Data Transfers

Eonebill is operated in the United States. If you are located outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt-out of the sale of your personal information (we do not sell personal information).

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

Sending an email to your registered address
Displaying a prominent notice in the app

Your continued use of Eonebill after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Eonebill Inc.
Email: privacy@eonebill.ai
Website: https://www.eonebill.ai/privacy

This Privacy Policy is available at https://www.eonebill.ai/privacy