Professional service terms

Free Social Media Contract Template

A formal service agreement for ongoing professional services. Defines service scope, SLAs, payment schedule, and termination terms. Edit the values on the left, preview the finished document instantly, and export it as a PDF without leaving the page.

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Template style
Split-color teal header for service agreements
Service level agreements (SLAs)
Recurring payment schedule
Termination and renewal terms
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Company Details
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Bill To (Customer Information)
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Items
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Contract Details
Contract number, dates, notes, and terms for this template.
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  • Fixed-price & hourly billing
  • IP ownership clause
  • Kill fee terms
  • Confidentiality provision
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Clauses that protect your freelance business

This isn't a generic service agreement — it's built specifically for freelance engagements, with the clauses that come up in project-based independent work.

What to include in a freelance contract

The difference between a freelancer who gets stiffed and one who gets paid often comes down to three things: how the contract is written, how payment milestones are structured, and how revisions are defined. Here's what the best freelance contracts include.

  • Scope of work with explicit exclusions — Listing what's included is good; listing what's explicitly excluded is better. "Build a website" invites endless interpretation. "A 5-page informational website with contact form, hosted on WordPress, including 2 rounds of revisions" is a scope. The clearer your scope, the less room for scope creep.
  • Payment milestones tied to deliverables — not time — Avoid payment schedules based on time ("pay monthly for ongoing work") unless you have a retainer arrangement. Tie payments to concrete deliverables: deposit to start, payment on draft delivery, final payment on approval. This creates natural checkpoints where you can evaluate whether to continue.
  • A kill fee for early termination — Clients cancel projects. It's not personal — it's business. But cancellation without a kill fee means you worked for free. Your kill fee should cover your sunk costs (the deposit or initial work) plus a portion of the remaining value. A typical kill fee is 25-50% of the uncompleted portion of the contract.
  • Define "complete" — and what happens at completion — "Completion" is a loaded term in freelance contracts. Define it precisely: "The project is complete when the Client provides written sign-off on all deliverables, or when 10 business days have passed since the Freelancer delivered final files without a written rejection." Without this, a client who never explicitly approves can later claim the work was never finished.
  • Specify how disputes are resolved — Don't leave dispute resolution to chance. A good freelance contract specifies mediation as the first step (cheaper, faster, preserves relationships) and identifies the governing law state. This matters especially if you work across state lines — without a governing law clause, you might end up in a client's home court.

Freelance payment reality

  • 70% of freelancers have been stiffed at least once
  • $825B in unpaid freelancer invoices (annual)
  • 32 days average freelance payment delay (US)

A written contract with clear milestones is your single biggest protection against non-payment. Freelancers with written contracts are paid 18% faster on average.

Works for all freelance types

Web development, Graphic design, Copywriting, Photography, Videography, Consulting, Social media, Video editing, Illustration, UX design.

What to Include

  • **Payment Milestones & Terms** — Define payment schedule tied to project milestones (e.g., 50% deposit, 25% at draft delivery, 25% at final sign-off). Specify payment due dates, accepted methods, and interest charged on overdue invoices.
  • **Kill Fee & Early Termination** — If a client terminates the project before completion, the kill fee compensates you for work already done and time reserved. Typically 25-50% of the remaining contract value.
  • **Intellectual Property Assignment** — All deliverables become the client's property upon full payment. Portfolio rights are preserved — you can display the work in your case studies. IP doesn't transfer until you're paid.
  • **Confidentiality & NDAs** — Both parties agree to keep project details, client information, and business processes confidential for 2 years after project completion.
  • **Revision Rounds & Change Orders** — Specify how many revision rounds are included in the project fee, what counts as a revision vs. new work, and the hourly rate for additional revisions.
  • **Scope Creep Protection** — Explicit language stating that any work outside the agreed scope requires a written change order. Verbal approvals for additional work don't constitute agreement to pay for it.
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When to Use

  • Starting any new client project, regardless of size, to protect both parties and define expectations clearly
  • Formalizing ongoing retainer or service agreements with recurring clients
  • Entering subcontractor or vendor relationships where clear responsibilities, timelines, and payments must be defined
  • Protecting your intellectual property, capping revisions, and establishing legal recourse before any work begins
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Pro Tips

  • Never start work without a signed contract — even a simple one protects you from non-payment, unlimited revisions, and scope creep
  • Include a kill fee (typically 25–50% of the remaining project value) to compensate you if the client cancels after work has begun
  • Specify exactly how many revision rounds are included and your hourly rate for additional revisions — vague revision policies are a leading cause of freelancer disputes
  • Use an e-signature tool (DocuSign, HelloSign, or similar) — electronic signatures are fully enforceable in all 50 US states under the ESIGN Act and create a timestamped audit trail
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Frequently Asked Questions

Everything you need to know about contract-services contracts

What is a freelance contract and why do I need one?
A freelance contract is a written agreement between a freelancer and their client that defines the project scope, deliverables, payment terms, timeline, intellectual property ownership, and confidentiality obligations for a specific freelance engagement. You need one because verbal agreements have no legal standing when things go wrong. Without a contract, you have no basis to enforce payment terms, claim ownership of your work before you're paid, or protect yourself from scope creep. A signed contract also establishes you as a professional — clients who respect the contract process are more likely to respect your boundaries throughout the project.
Should I use fixed-price or hourly billing in my freelance contract?
Fixed-price contracts are best when the scope is clearly defined upfront — you know exactly what you're building or delivering, and the client agrees on the outcome. They protect you from scope creep but expose you to losses if the project takes longer than estimated. Hourly billing is best when the scope is uncertain, the project is exploratory, or the client isn't sure what they want. Many freelancers use a hybrid: an hourly rate with a not-to-exceed cap, giving the client cost certainty while protecting you from runaway projects. Your contract should specify the billing method, your rate, and the invoicing schedule.
Who owns the work I create under a freelance contract?
Under U.S. copyright law, the creator owns the copyright by default — even work created for a client. A freelance contract should include an IP assignment clause that transfers ownership to the client upon full payment. Without this clause, you technically retain rights to work you delivered and were paid for. You can also negotiate to keep portfolio rights — the ability to display the work in your case studies and marketing materials — which is standard practice and doesn't conflict with the client's ownership.

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