Refund Policy
Last updated: January 1, 2026
14-Day Money-Back Guarantee
We offer a 14-day money-back guarantee for all paid plans. If you're not satisfied with Eonebill within the first 14 days of your subscription, contact us at support@eonebill.ai for a full refund.
How to Request a Refund
To request a refund, email us at support@eonebill.ai with your account email and reason for cancellation. Refunds are processed within 5–10 business days to your original payment method.
Refund Eligibility
- Refunds are available within 14 days of initial purchase.
- Refunds for annual plans are limited to the first 14 days.
- Monthly plans are non-refundable after the 14-day window.
- Refunds will not be issued for accounts terminated due to violations of our Terms of Service.
Non-Refundable Items
Credit purchases, add-on purchases, and custom integrations are non-refundable once used or activated.
Contact Us
If you have questions about our refund policy, contact us at support@eonebill.ai.