Professional service terms

Free Web Development Contract Template

A formal service agreement for ongoing professional services. Defines service scope, SLAs, payment schedule, and termination terms. Edit the values on the left, preview the finished document instantly, and export it as a PDF without leaving the page.

Template style
Split-color teal header for service agreements
Service level agreements (SLAs)
Recurring payment schedule
Termination and renewal terms
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Items
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Contract Details
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  • Editable PDF
  • Sprint-based structure
  • IP ownership clause
  • Bug liability terms

Clauses every web developer needs in writing

Web projects have unique contract requirements that general templates miss. This template was built specifically for development engagements — with the clauses that actually come up in real sprint-based work.

What to include in a web development contract

Most web development disputes come down to a handful of recurring issues: vague scope, undefined revision limits, unclear IP ownership, and no process for third-party service failures. Here's how to address each one properly.

  • Define acceptance criteria before you start — The most common developer-client conflict is the "it's not done" deadlock — the developer thinks the work is complete, the client disagrees. Include specific, measurable acceptance criteria for each sprint and for the final deliverable. "The site should look professional" is not acceptance criteria. "All pages pass WCAG 2.1 AA accessibility standards and load in under 3 seconds on a 4G connection" is.
  • Build in a change order process — not just a clause — A change order clause that nobody uses is worthless. Build the process into your workflow: when the client asks for something outside the sprint scope, you pause the sprint clock, send a change order form with the added cost and timeline impact, and only resume when it's signed. Make this feel like a normal part of the process, not an adversarial step.
  • Specify what happens at project completion — Define exactly what's included in the "final deliverable" — source files, documentation, admin credentials, third-party license keys, training session. Include a formal sign-off process (typically a 5-10 business day review period after launch), and state that silence beyond that period constitutes acceptance.
  • Address third-party services explicitly — Your client will blame you when a Google Maps API key stops working, a Stripe webhook fails, or a font CDN goes down. Your contract should clearly state that you're responsible for your code, not for third-party service uptime. You'll help troubleshoot, but you're not an insurer for other companies' infrastructure.
  • Clarify browser and device support — "Works on all browsers" is a disaster waiting to happen. Specify exactly which browsers and devices you're committing to (e.g., last 2 versions of Chrome, Firefox, Safari, and Edge; iOS Safari 15+; Android Chrome 90+). Anything outside that scope is billed as additional work.

Typical sprint structure

Average web project: 8-16 weeks from kickoff to launch. Each sprint should have a signed scope document before it begins.

Works for all stacks

WordPress, Shopify, React/Next.js, Vue.js, Node.js, Laravel, Webflow, Custom CMS, Mobile-first, SaaS platforms.

What to Include

  • **Sprint Deliverables & Milestones** — Each sprint has a defined goal, deliverable set, and acceptance deadline. If a client changes direction mid-sprint, a change order process kicks in — protecting you from working for free.
  • **Revision Limits & Rounds** — Specify how many revision rounds are included per sprint (typically 2-3). Additional revisions, or revisions that amount to new features, are billable at the defined hourly rate.
  • **Bug Liability & Warranty Period** — Define a warranty period (typically 14-30 days post-launch) during which you'll fix bugs at no charge. After that, bug fixes are billable. Also cap your liability for post-launch issues — usually at the contract value.
  • **Domain & Hosting Ownership** — Clarify who owns the domain name, hosting account, and CMS login credentials. Often the client technically owns these, but the developer controls access — create a clear handoff procedure.
  • **Source Code & IP Assignment** — All code becomes the client's property upon full payment. You retain portfolio rights. If you're using third-party libraries, specify which open-source licenses apply and who's responsible for compliance.
  • **Third-Party Service Liability** — You're not responsible if a third-party API changes its pricing, a plugin breaks after a WordPress update, or a payment processor updates its API. This clause protects you from service changes outside your control.

When to Use

  • Starting any new client project, regardless of size, to protect both parties and define expectations clearly
  • Formalizing ongoing retainer or service agreements with recurring clients
  • Entering subcontractor or vendor relationships where clear responsibilities, timelines, and payments must be defined
  • Protecting your intellectual property, capping revisions, and establishing legal recourse before any work begins

Pro Tips

  • Never start work without a signed contract — even a simple one protects you from non-payment, unlimited revisions, and scope creep
  • Include a kill fee (typically 25–50% of the remaining project value) to compensate you if the client cancels after work has begun
  • Specify exactly how many revision rounds are included and your hourly rate for additional revisions — vague revision policies are a leading cause of freelancer disputes
  • Use an e-signature tool (DocuSign, HelloSign, or similar) — electronic signatures are fully enforceable in all 50 US states under the ESIGN Act and create a timestamped audit trail

Frequently Asked Questions

Everything you need to know about contract-services contracts

What is a web development contract and why is it important?
A web development contract is a formal agreement between a developer (or agency) and a client that defines the project scope, deliverables, timeline, payment schedule, IP ownership, and revision policy for a web development engagement. It's critical because web projects are notorious for scope creep — clients change requirements mid-build, disputes arise over "what was included," and ownership of code becomes ambiguous without written terms. A solid contract protects both the developer's right to be paid fairly and the client's right to own what they paid for.
How should I handle revisions in a web development contract?
Every web development contract should specify a revision limit — typically 2-3 rounds of revisions are included in the base price, with additional revisions billed at an agreed hourly rate. Be explicit about what constitutes a "revision round" versus a "new feature request." This prevents clients from requesting fundamental changes under the guise of "small tweaks." Also define what happens when a client doesn't provide feedback within the defined review window — many contracts treat silence as acceptance after a set period.
Who owns the code after the project is complete?
Without an explicit work-for-hire or IP assignment clause, the developer retains copyright to code they write. For most client projects, you should include language stating that all deliverables become the client's property upon full payment. You can retain portfolio usage rights (listing the project in your case studies) and sometimes a license to use code components in other projects. If you're using open-source libraries, clarify which licenses apply and that the client is responsible for any commercial license requirements for libraries you incorporate.
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